Frequently asked questions
Shipping Time?
MaxValue Phone offers FREE Worldwide Shipping. Order processing takes 1-2 business days before shipment. Once your order is dispatched, the estimated delivery time is:
6-14 business days (varies by country).
All orders come with a tracking number which you will receive when we ship out your order.
All orders can be tracked on our website, using the tracking number received by email.
*Please note that while the majority of our customer receive their orders within the specified 6-14 business days, the actual delivery times may vary based on your location, shipping method selected, and external factors such as customs processing.
How Does The Phone Work?
The Miniphone packs all the power of a regular smartphone into a sleek, compact design.
Stream music, browse social media, play games, get GPS directions, and more-just like any other phone. Plus, with access to the Google Play Store, you can download all your favorite apps on the go.
How can l track the status of my order?
We will send tracking information to the e-mail address associated with your orderonce the item has shipped. lf you have not received your tracking information and ithas been over 5 business day, please contact us our email.
What ifl have an issue with my order or need assistance?
Customer satisfaction is our top priority, and we are here to assist you. lf you have anyissues with your order, such as receiving a damaged item or an incorrect product,please contact our customer support team immediately. We will work swiftly to resolvethe issue and ensure your satisfaction. You can reach us via email, phone, or live chatduring our business hours, and our dedicated team will be happy to assist you.
You can reach our customer support team via email at support@maxvaluephone.com orthrough our contact page. We are happy to assist you with any questions or concerns!
Why not just give them a regular smartphone?
Traditional smartphones come with distractions and online risks.
The MiniPhone gives them only what’s essential: calls, messages, GPS, and apps you approve.
Less screen time, more safety - and direct communication with you.